Session 4: Case 2 Assignment

  • Due No Due Date
  • Points 100
  • Submitting a file upload

Case 10: Concerns and Workarounds with a Clinical Documentation System Pg. 615-617

  • What is the major problem in this case? What factors seem to have contributed to the current situation?
  • The nurses at Garrison argue that pediatric hospitals and intensive care units, in particular, are different from adult hospitals and that these differences should be clearly addressed in the implementation of a new clinical documentation system. Do you agree with this argument? Why or why not? Give examples from the literature to support your views.
  • How might the workflow issues and concerns mentioned in this case been detected earlier?
  • Assume you part of the leadership team at Garrison. How would you assess the current situation? What would you do first? Next? Explain what steps you would take and why you feel your approach is necessary.
  • What lessons can be learned from this case and applied to other settings?
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