Session 6: Case 1 Assignment

  • Due No Due Date
  • Points 100
  • Submitting a file upload

Case 13: The Admitting System Crashes Pg. 621-623

  • If you were the CIO of Jones Regional Medical Center during this system failure, what steps would you take during the outage? What steps would you take after the outage to reduce the likelihood of a reoccurrence of this problem?
  • The root cause analysis of the outage showed that process, technology, and staffing factors all contributed to the problem. What are some of the likely factors? Which of these factors do you believe are likely to have been the most important?
  • If you were a member of the audit committee of the Jones board of trustees, what questions would you ask the CIO?
  • What issues and problems should a disaster recovery plan prepare for? How does an organization determine how much to spend to reduce the occurrence and severity of such episodes?
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